Halesowen College

ICT Network Technician Apprenticeship Level 3

The Level 3 IT Network Technician Apprenticeship is a work-based training program that provides individuals with the skills and knowledge needed to excel in an IT support role. The apprenticeship is designed for people who are already working in, or wish to start working in, an IT role with a focus on networking and infrastructure.

A Network Technician role is usually desk based but may involve visits to client’s premises to resolve issues.

The duration of the apprenticeship varies depending on the individual and the employer, but it typically takes 12-18 months to complete.

For example, a Network Technician working in a university or a college they may be installing a computer lab as a training suite including cabling and hardware requirements. They may be required to install cloud services to support a business expansion and provide better network services.

In a contact centre environment, they may use network management tools to collect and report on network load and performance statistics to improve commercial outcomes.

How will I be assessed?

The apprenticeship is assessed through an end-point assessment.

All apprentices must complete the core content via the workplace and taught sessions.

The end-point assessment is assessed via a project, professional discussion and interview

Assessment method 1: Professional discussion underpinned by portfolio.

Grading: Fail, Pass, Distinction

Assessment method 2: Project report with questioning.

Grading: Fail, Pass, Distinction

Performance in the EPA will determine the overall apprenticeship standard grade of:

Fail, Pass, Merit, Distinction

What do I need?

Ideally you will have 4 GCES’s at grade 4 (Equivalent to grade C) or higher including Maths and English.

The apprenticeship is open to anyone who is 16 or over and not in full-time education. It is suitable for both school leavers and people who are already working in an IT support role but want to gain formal qualifications.

Where can it take me?

Upon completion of the apprenticeship, you will gain a Level 3 qualification. This is equivalent to an A-Level standard. You may look at degree apprenticeships to follow this qualification.