Halesowen College

Interpersonal Skills – Level 1

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Course code

A70010A

A70010B

Course Title

Level 1 Award in Interpersonal Skills

Why study this course?

This qualification is designed to introduce learners to interpersonal skills for use in work, learning or personal situations. It will give learners an understanding of a range of interpersonal skills, how they’re used and how these skills can help them to work effectively with others. The qualification will increase learners’ self-awareness to aid their personal development.

This qualification will develop learners’ personal and social skills to aid relationship building and allow learners to operate independently and effectively in life, learning and work. It will introduce interpersonal skills for use in work or personal relationships/raise awareness of how interpersonal skills are used and how they can enhance relationships/give an understanding of the ethical use of interpersonal skills/increase self-awareness and aid personal development/show an understanding of and develop interpersonal skills.

Taken from course specifications

The course is suitable for professionals employed in education, welfare or social services wishing to develop a counselling/helping/mentoring role. It is also appropriate for those working in a voluntary capacity with self-help groups or other agencies. It will be necessary to do work at home compiling a folder of evidence from classwork at least 2-3 hours a week.

Essential Skills

While completing this qualification, learners may develop the knowledge, understanding and essential skills employers look for in employees. These range from familiar ‘key skills’, such as team working, independent learning and problem solving, to more tricky-to-measure skills, such as:

an appreciation for appropriate behaviour and dress
appropriate interpersonal skills
communicating with professional colleagues/peers and/or hierarchical seniors
supporting other aspiring employees
personal manners and deportment.

A commitment to equal opportunities is an essential component of this course.

At least 2-3 hours of study at home per week will be required.

Progression opportunities

Learners who achieve this qualification could progress to a number of NCFE Level 2 qualifications in areas where interpersonal skills are of importance. It may also be useful to learners studying qualifications in the following sectors:

health and social care
counselling
customer service
community work
youth work
childcare
education

What other courses are available in the same topic or associated area?

CACHE Level 2 Certificate in Counselling followed by:

CACHE Level 3 Diploma in Counselling Skills followed by:

CPCAB Level 4 Diploma in Therapeutic Counselling

PLEASE NOTE-students who have not successfully completed level 1 will not be considered for Sept 2025 fast track Level 2 – they can however apply for the full level 2 which will run Sept 2025 to Easter 2026

Course content

This course consists of three mandatory units:

UNDERSTANDING THE USE OF INTERPERSONAL SKILLS
DEMONSTRATE INTEPERSONAL SKILLS
UNDERSTANDING ASSERTIVENESS AND SELF-ESTEEM

You will also study unit 1 of the Level 2 Certificate in Counselling skills.

PLEASE NOTE

If successful at level 1 and are suitable for level 2 you may be eligible to enrol onto the level 2 Certificate in Counselling skills fast track in Sept 2025. Please note it is not a natural progression to Level 2, it will depend on completion of Level 1, and suitability for Level 2. If you do not hold this Level 1 certificate it will not be possible to join the fast track Level 2.

The level 2 will run Sept 2025 to Christmas 2025 and if you are successful at level 2 and are suitable for progression to Level 3 Diploma in Counselling skills you will then be eligible for enrolment onto Jan 2026 fast track level 3 in Counselling.

How are students assessed?

Continuous assessment through classwork/journals uploaded to the college portal.

Completion of portfolio by end of course which will be internally and externally assessed.

All 3 units will need to be passed by the week prior to the end of the course for final assessment to take place

Attendance will be monitored throughout the course (minimum 90%)

External verifiers may request copies of your portfolio, but your confidentiality will be kept at all times.

Entry Requirements

Candidate will need to 16 or over to enrol on this course.

No prior knowledge is required to enrol on this course.

Materials

Writing materials and a lever arch folder for portfolio building.

Day, duration and time